Built by data center engineers, run from Jonesboro
The crew learned hardware retirement in the Mid-Atlantic data center corridor and runs the same custody discipline out of Craighead County. Qualifying corporate lots, any quantity, are collected, sanitized, and certified with no invoice.
Where the practice came from
NEA IT Services was founded by engineers who have retired hardware in the Mid-Atlantic technology corridor: Northern Virginia, Loudoun County, and suburban Maryland. Contracts in that market are settled on audit chains rather than trust, and the habits it teaches carry over directly: serialize before anything moves, sign at every transfer, verify before a drive is released.
Regional enterprises, hospital systems, financial institutions, and school districts across Northeast Arkansas and Southeast Missouri were left to distant scrap handlers that charged to collect. We put the processing floor in Craighead County instead, inside the territory it serves.
The zero-invoice model
Engineering our own NIST SP 800-88 sanitization engine took the third-party per-drive wiping licence out of the cost base. Component harvesting and remarketing of enterprise hardware cover the rest, so pickup, logistics, and certified destruction carry no client invoice on qualifying corporate lots of any size.
What else the crew does
ITAD and e-waste recovery is where the company started, and the reason the bench, the routes, and the certificate ledger exist. The same technicians install structured cabling and low-voltage pathways, relocate equipment between desks, floors, and buildings, troubleshoot what stops working, repair and upgrade computers, stage replacement hardware, build and look after business websites, and train teams on using AI well, a practice the crew ran across the Washington, Maryland, and Virginia corridor as well as here. Every consultation is at no charge. Outgoing units route straight back into the retirement program, and one dispatch number covers all of it: (870) 617-0131.
Cody Churchwell
Hardware, networks, and regulated data, across the Arkansas Delta and the Washington technology corridor. He wrote the sanitization engine this company runs on, and he still sets how a drive is handled.
Every one of these questions has the same answer: show me the record. That is the whole business.
- Also founded DMV Ethernet Runs, an ethernet, low-voltage, and IT services company in Rockville, Maryland, which is where the structured cabling side of this crew was built
- Built Oblitero, the NIST SP 800-88 Rev. 2 sanitization engine this company runs, rather than licensing a third-party wiper per drive
- Founded Phosphor OS (phosphor-os.org), the AI platform behind the training practice, which deploys AI agents, voice agents, and workflow automation for working teams
- Built and runs the AI assistant that answers the dispatch line, and has delivered AI training across the Washington, Maryland, and Virginia corridor
- Sets the operating rule the certificate ledger exists to enforce: serialize before anything moves, sign at every transfer, verify before a drive is released
Who answers the dispatch line
An AI assistant that we built and run in-house answers (870) 617-0131 first. It takes pickup requests, books route windows, answers questions about every service, and hands anything else to dispatch for a same-day callback. Ask for a person at any time and it transfers you. It is actually really good, and it gets better with feedback: if you have tips for improving it, email dispatch@neaitservices.com and a person reads every note.
Operational directory
| Item | Detail | |
|---|---|---|
| HQ facility | Jonesboro, Craighead County, Arkansas | |
| Fleet logistics | Dedicated route vans, liftgate equipped | |
| Federal standard | NIST SP 800-88 Rev. 2 Clear and Purge | |
| State environmental | ADEQ Rule 23 and RSMo 260.350 | |
| Chain of custody | Dual-signoff countersigned manifests | |
| Invoice policy | No client invoice on qualifying corporate lots | any quantity |
Operational ITAD processing workcells
Receiving, serial logging, sanitization, and demanufacturing all happen under locked, monitored, ESD-safe conditions.
Receiving and quarantine workcell
Direct dock intake, weighing, barcoding, and locked staging.
Forensic sanitization lab
Multi-rack SAS and SATA wipe backplanes running the Oblitero engine to the NIST SP 800-88 Purge outcome.
Component harvesting workstation
ESD-grounded teardown benches for server processor, memory, and board triage.
Hydraulic shearing and punch
Hydraulic mechanical punch for physical platter deformation.
Secure fleet transport
Commercial vehicles with rolling locked security bins and liftgate.
Jonesboro logistics center
Headquarters in Craighead County, Arkansas, serving Northeast Arkansas and Southeast Missouri. Dispatch (870) 617-0131.
Ready to see the operation applied to your hardware?
Tell dispatch what is coming off the floor. Collection runs on the weekly route sweeps, and every qualifying corporate lot, whatever its size, comes back with a serialized Certificate of Data Sanitization and no invoice.